Help & Support

A Master Vault is your primary vault on your device. It allows you to create, edit, and manage vault items. Data is stored locally and protected using your device security setup.

A Connected Vault links to a vault shared from another device using a connection code. It is designed for shared access scenarios, such as trusted family members.

On first launch, choose Create Vault, follow security setup, and complete authentication when prompted. If biometric setup is required, enable Face ID, Touch ID, or fingerprint in your device settings first.

LifeVaulto uses device-level authentication to help protect vault access. If your device has no enrolled biometrics, some secure flows may be unavailable until enrollment is completed.

Go to the Connected Vault flow, enter the connection code shared by the Master Vault owner, and complete the connection steps shown in-app.

Current app experience supports up to 25 vault items per vault.

Clear and delete actions are destructive and may permanently remove local vault data. Confirm carefully before proceeding.

Try again and ensure your enrolled biometric is recognized. If it still fails, verify biometric enrollment and device security settings, then reopen the app.